A lot of academic and psychological research has been done into how people respond to change. Although different researchers present it in different ways, most agree that change is a curve! If you plot emotions against time you find that as any change unfolds you go through a predictable series of positive and negative emotions, which form the peaks and troughs on the change journey. We’ve based our shared approach to business change on John Fisher’s personal change curve. It works because change is change – and people are people – whether they are at work or not.