Welcome to the Change Toolkit - a valuable resource for the UK public sector. Now we can all find and share the best tools and advice to help us understand how people change, so we can manage change bettermanage change better|lead and support our people through change|work together to increase our chances of success

Whether you are the person who has to make change happen, a manager leading a team through change or an individual being asked to do things differently, we hope this site can make your life and your job easier!

See how others lead change as if it was a journey

This area of the Change Toolkit explains our shared approach to leading change. It explains why we describe any change as a journey, with highs and lows, and how it can be helpful to visualise this as a curve.

Learn about change management tools

At the heart of this toolkit is a set of around 50 well-established business tools. Some you will know well, but others may be new to you. Each tool has been specially written and presented to reflect its effective use at one or more stages of change.

Share knowledge and help others via this site

You know the best thing about change? It never stands still! Keep up to date with everything to do with change by using our resources. You can put stuff in as well as taking it out – and leave reviews and recommendations too.

If change happens in your life it can affect how you feel. At various stages you might feel curious or bored, angry, in control or overwhelmed, excited, relieved, nervous or strong. Much of this depends on what’s changing, on how much you can control and on what’s in it for you.

Each tool in the Change Toolkit has been specially written and presented to reflect its effective use at one or more stages of change, with clear, step by step instructions on how to make it work for you. The idea of change as a journey, with distinct stages, is also used a lot in this toolkit.

To get the most from this Change Toolkit you’ll need to register on this website as a member. It’s a simple process and it’s available free to everyone who works in the UK public sector. Click the ‘Register’ button and fill in a few details – if you’re already logged in this page will simply reload.

Top Tips for Change and Innovation

With so many tools and techniques to consider using in your change management initiative – it can become a little overwhelming – so we’ve put together some very handy top ten tips that can be applied in a variety of circumstances.

Supporting Yourself Through Change

This ‘Managing Myself Through Transition’ (downloadable PDF) is a personal guide to supporting yourself through change – designed to support you through the whole process of developing your internal resources during times of transition.

Change Toolkit Evaluation

One of the catalysts for change at Wakefield Council was the relocation of over 1,000 staff to a purpose built building called Wakefield One – and they used this Change Toolkit – their evaluation is summarised here…

Why use this Change Toolkit?

1. Learn where you or your projects are on the change journey

If you are leading a change project or if your team is having to make changes to what it does and how it works, then this toolkit can help. It uses the idea of a ‘Change Curve’ to help you understand the journey people take when faced with change. And it offers tools, techniques and advice for each stage on that journey.

2. Discover how change happens and how it makes people feel

Across the public sector we’ve identified a need to improve how we lead and support our people through change. We think the ‘people side’ of change is often the weakest link in our change programmes. As a result, a lot of change initiatives fail. And a lot of people experience change at work as difficult, negative and stressful. Now, more than ever, we must change for the better.

3. Find, share or recommend tools for leading change

You know the best thing about change? It never stands still! Keep up to date with everything to do with change by browsing through our Change Toolkit tools. It’s even better than your average change management website because you can put related stuff in as well as taking it out – and you can leave reviews and recommendations too. Whether it’s a groundbreaking technique, a videolink from an inspirational speaker, some news on related change programmes or a government consultation paper, if it helps us all change for the better then this is where you might find something of value.

4. Share your experiences of change with other people

So the Change Toolkit is one way in which we can all work together to ‘build capacity’ for successful change. Whether you are the person who has to make change happen, a manager leading a team through change or an individual being asked to do things differently, we hope the information shared between the people using this site can make your life and your job easier!