Involve every layer

The Challenge

As transformation programmes progress through strategy/target setting, design, and implementation, they affect different levels of the organisation.

The Approach

Change efforts must include plans for identifying leaders and pushing responsibility for design and implementation down through the organisation. Strategy and target setting is usually the responsibility of the leadership team and its direct reports. Design teams drawn from the next layer of executives and senior managers must be prepared to work across silos and lead the change. Implementation relies on line managers and individual contributors. Each of these layers must have identified, trained leaders who are aligned to the organisation’s vision, equipped to execute their specific mission, and motivated to make change happen. These change leaders must be released from their current assignments and dedicated to the work of change.


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