What Change Toolkit Users Say

The Change Toolkit helped me write brilliant communications and changed the way I communicated with people on my project. Senior managers just wanted me to ‘broadcast’ jargon-filled communications by email. The Key Message Builder helped me sharpen my communications and using the change curve showed me how to develop a dialogue with people rather than having messages going one way.

The use of the Change toolkit proved invaluable and essential in its use for the project of relocating all our council services to the new Wakefield One site. It enabled my service to define the change to staff and communicate clearly, prepare staff for change and understand where they were using the Fischer Change Curve and to successfully implement and sustain change.

I wanted a way to breakthrough a problem as to why specialist administrative staff and their managers couldn’t find opportunities to work more flexibly and felt they had to be in the office all the time. I used the Force Field Analysis Tool which opened the team up to the idea of change.

I needed to help our public health service teams work through all the different issues-getting people feeling involved and owning the agenda. I used the Fishbone Technique approach during a time of change. The Fish Bone technique helps identify the root cause of a problem and the challenges that significant change would pose to the team.

I used the change toolkit with my teams at the time who were relocating to the Wakefield One building: Admissions, Schools Organisation and Information, Childcare and Market Development. I used the Fisher curve and accompanying tools with my team managers and through this process we identified champions to help manage the change process.